FAQ

1- General Information about Marrakech
  • What is the best time to visit Marrakech?

The best time to visit Marrakech is in the spring (March to May) and in the fall (September to November) when the temperatures are pleasant and the days are sunny.

  • What is the currency used in Marrakech and where can I exchange money?

The currency used in Marrakech is the Moroccan dirham (MAD). Avoid changing money at the airport as the commission is a bit high. Go to "Chez ALI" at Jemaa El Fna Square next to the Post Office or "Chez Farouk" near Gueliz.

  • What language is spoken in Marrakech?

The main language in Marrakech is Moroccan Arabic and the local dialect is Darija. However, French is widely used and English is commonly understood in tourist areas.

2- Activities and Excursions
  • What are the main tourist attractions in Marrakech?

The main attractions include Jemaa el-Fna Square, the Majorelle Gardens, the Medina of Marrakech, the Koutoubia Mosque, and the Bahia Palace.

  • Are there any day trips from Marrakech?

Yes, you can take day trips to destinations such as the Ouzoud Waterfalls, the Ourika Valley, Essaouira, and the Agafay Desert.

  • Do you offer guided tours?

Yes, we offer personalized guided tours to explore the Medina, the souks, and the historical sites of Marrakech.

3- Accommodation and Dining
  • What types of accommodation do you recommend in Marrakech?

We recommend a variety of accommodations, including traditional riads, luxury villas with private pools, to suit all budgets.

  • Where are the best places to eat in Marrakech?

Marrakech offers a wide range of culinary options, from food stalls at Jemaa el-Fna Square, Tajine Darna with its panoramic terrace, to fine dining restaurants like Le Comptoir Darna, Nomad, and La Rotisserie de la Paix with its garden in Gueliz. There are also more European-style restaurants like La Trattoria and La Mama (Italian).

4- Transportation and Getting Around
  • How can I get around in Marrakech?

Popular means of transport include taxis, horse-drawn carriages, buses, and scooters. The Medina is also ideal for walking. You can download the In Drive app, which is similar to Uber, for your transportation needs.

  • Is it easy to find taxis in Marrakech?

Yes, taxis are easily available. It is advisable to agree on the fare before getting in or insist on using the meter. You can also use Taxi Vert Marrakech for long-distance trips (WhatsApp +212 675 179 846).

5- Safety Tips
  • Is Marrakech a safe destination for tourists?

Yes, Marrakech is generally safe for tourists. As in any large city, it is advisable to stay vigilant and take care of your personal belongings.

  • Are there any areas to avoid in Marrakech?

The Medina can be confusing for new visitors, especially at night. It is best to stay in well-lit areas frequented by tourists.

6- Local Culture and Customs
  • How should I dress in Marrakech?

It is respectful to dress modestly, especially in religious places. Men and women should cover their shoulders and knees, but there is a great tolerance in Marrakech as it is a very touristy city.

  • Are there any local customs to respect?

Yes, it is important to respect local traditions, such as asking permission before taking photos of people and using the right hand to eat or give something.

7- Bookings and Payments
  • How can I book an excursion or activity on your site?

You can book directly through our website by selecting the desired activity and following the booking instructions. A deposit is required, and the balance is to be paid in cash to the provider upon arrival.

  • What payment methods do you accept on the app?

We accept credit card payments via Stripe or PayPal.

  • Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation by contacting us directly. Please check our cancellation policies for more details.

8- Customer Support
  • How can I contact you for further questions?

You can contact us by email at contact@justmarrakech.fr or via WhatsApp at +212 7 14 17 36 61. We are also available on social media.